Boost Mobile Customer Service
Boost Mobile is a newly-released mobile network, which is available to the general public since 2016. It operates independently in US and Australia. Boost Mobile has a license from Sprint and offering the same priority for data and calls. The Boost Mobile Customer Service is not available 24/7. Yet it available between 4am and 8pm in weekdays and between 4am and 7pm in weekends. Representatives manage to deal with most problems fairly quick, without having to further escalate the problem to their superiors. They can be reached at the following phone number: 1-866-402-7366. You can also use the following phone number: 888-266-7848, where the average wait time should be shorter (around 8 minutes).
Customers who prefer to be contacted by email or to be called back at a certain time can complete the form available at https://www.boostmobile.com/#!/framework_contact_us/. It usually takes less than 12 hours for an operator to get back to you. However, in order to operate any changes to the account. You must know the account PIN number and the name of the account owner. Those wishing to report an abuse can use the following email of the company: [email protected]
|Customer Service Number||1-888-266-7848|
|Working hours:||Mon-Fri: 4am - 8pm PST|
Sat/Sun: 4am - 7pm PST
|Contact Address:||Irvine, California, United States.|
If you want to speak to a representative in person and save yourself from the waiting, then you can use the following link to find the certified store which is closest to you: https://www.boostmobile.com/?INTNAV=BotNav:FindaStore#!/store/. Simply enter the ZIP code of your area and the results will come up in seconds.
Most customers on the Internet and on social networks provide good feedback for the company and its services. However, there are also couple of complaints about selling lock prepaid phones and not having any signal when it comes to Europe travels.
The Boost mobile website seems to have a flash-based interface unlike the other ones out there (Sprint, AT&T), which makes it load slower than usual especially on browsers such as Microsoft Edge. However, their offers are very good compared to the competition, hence the reason why many people choose their services.
A word of advice is that if your contract is about to expire or you have received a bad device from them, simply give them a call and threaten to cancel the contract. They will most likely offer you a better deal, since no company wants to lose a client in favor of the competition.
Final Word About Boost Mobile Customer Service:
Finally, Boost Mobile offers some unlimited family plans which are worth checking out, especially by those who need to make frequent international calls and rely on over 10 GBs of mobile data per month. Should you face any issues, Boost Mobile customer service is always available.